What is a condition report?

A condition report is a document that records the state of a rental property at a specific point in time, typically at the start or end of a tenancy. It serves as evidence in deposit disputes by establishing what the property looked like before and after your occupation.

A condition report is another common term used alongside "inventory," and is essentially an evidence document. It records what the property looked like at a given moment, usually through a combination of written descriptions and photographs. The more detailed and accurately timestamped it is, the more weight it carries in a dispute.

Condition reports can be produced by professional inventory clerks, by your landlord, or by you. What matters isn't who created it but how thorough and credible it is. A detailed, timestamped condition report that covers every room, surface, and fixture will always carry more weight than a vague checklist or a handful of undated photos.

The deposit protection schemes rely heavily on condition reports when adjudicating disputes. If your landlord claims you caused damage, the adjudicator will compare the check-in condition report from the start of the tenancy against the evidence from the end. Without a condition report, there's no baseline, and the dispute becomes much harder to resolve fairly.

Frequently asked questions

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Is a condition report the same as an inventory report?

They overlap significantly. An inventory report typically lists contents and their condition, while a condition report focuses on the state of the property itself (walls, floors, fixtures). In practice, most reports cover both, and the terms are often used interchangeably.
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Can I create my own condition report?

Yes, a self-produced condition report with detailed, timestamped photographs is perfectly valid evidence in a deposit dispute. Adjudicators assess the quality of the evidence, not who produced it.
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When should I create a condition report?

At both the start and end of your tenancy. The move-in report establishes the baseline, while the move-out report proves the condition you left the property in. Together, they give you the strongest possible evidence in any dispute. Still, some evidence is better than none, so you should create a condition report when you move out, even if you don't have one from when you moved in.
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