What is a custodial deposit scheme?

A custodial deposit scheme is a type of deposit protection where the deposit money is held directly by the scheme for the duration of the tenancy, rather than being retained by the landlord. The Deposit Protection Service (DPS) offers the main custodial scheme in England.

In a custodial scheme, your deposit money is transferred to the scheme itself, which holds it in trust until the tenancy ends. Your landlord doesn't keep the money. This gives you an additional layer of security because the scheme controls the funds and will only release them when both parties agree on how the deposit should be divided, or after an adjudicator makes a decision through the alternative dispute resolution process.

The DPS is the main custodial scheme in England and is free for landlords to use. At the end of the tenancy, both you and your landlord log into the scheme's system and confirm how the deposit should be split. If you agree, the money is released accordingly. If you disagree, either party can raise a dispute for free adjudication.

The alternative is an insured deposit scheme, where your landlord keeps the deposit money but pays a fee to the scheme for insurance protection. Both types are legally valid and provide the same level of protection through adjudication.

Frequently asked questions

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Is my deposit safer in a custodial scheme?

Both custodial and insured schemes provide legal protection. The difference is that in a custodial scheme, your landlord never holds the money after the initial transfer. This can provide peace of mind, particularly if you're concerned about your landlord's financial situation
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Can I choose which type of scheme my landlord uses?

No, the choice of scheme is your landlord's. However, regardless of which scheme they use, your deposit must be protected within 30 days, and you must receive the prescribed information.
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Does the custodial scheme charge tenants anything?

No, the DPS custodial scheme is free for both landlords and tenants. There are no charges for protecting, releasing, or disputing a deposit.
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