What is a deposit deduction?

A deposit deduction is an amount your landlord proposes to keep from your security deposit to cover costs such as damage to the property, missing items, unpaid rent, or cleaning. Deductions must be evidenced and agreed by both parties or determined through the deposit scheme's adjudication process.

At the end of your tenancy, your landlord has the right to propose deductions from your security deposit, but only for specific, evidenced reasons. These typically include damage beyond fair wear and tear, cleaning costs to restore the property to its original standard, replacement of missing items listed on the inventory report, and unpaid rent.

Your landlord can't deduct for fair wear and tear, for damage that existed before you moved in, or for costs that would constitute betterment (leaving the landlord better off than before). Every deduction must be backed by evidence, usually photographs, receipts, or contractor quotes, and compared against the check-in and check-out records. Apportionment applies to items that were already partly through their useful life.

If you disagree with any proposed deduction, you don't have to accept it. Either party can raise a deposit dispute through the scheme's free alternative dispute resolution service, where an independent adjudicator reviews the evidence and makes a binding decision.

Frequently asked questions

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Can my landlord deduct for professional cleaning?

Only if the property was professionally cleaned before you moved in. If the property wasn't professionally cleaned at the start, claiming the cost of a professional clean at the end is betterment. Tenants only need to hand the property back cleaned to the same standard they were given it.
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How do I challenge a deduction?

Refuse to accept it through the deposit protection scheme's system. Either you or the landlord can then raise a formal deposit dispute through the scheme's free ADR service. An independent adjudicator will review the evidence and decide.
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How long does my landlord have to return the deposit?

Your landlord should return the deposit (or the undisputed portion) within 10 days of both parties agreeing on how it should be split. If there's a dispute, the contested amount is held by the scheme until the adjudicator makes a decision.
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